Refund Policy

You can cancel any time to stop future charges. Cancelling keeps Plus until the end of the period you paid for.

Refund requests

If you were charged by mistake (for example, a renewal you meant to cancel just before it happened, or a duplicate charge), contact the support address (not set yet; see the Contact page) within 14 days of the charge. We look at every request and refund in good faith where it’s fair. Approved refunds go back to the original payment method through Stripe.

[Needs review: confirm the refund window, partial refunds for yearly plans, and any rights under your province’s consumer protection law, which this policy does not override.]

Deleting your account

Deleting your account cancels Plus straight away. Deletion on its own doesn’t refund the current period; contact us first if you’d like to ask for one.